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Fierce Thought is a wholly owned subsidiary of Lucid Logic USA.
This website is governed by the Lucid Logic Privacy Policy. Questions
regarding the Privacy Policy should be directed to Lucid Logic.
Lucid Logic USA Ltd, an
Oregon Corporation hereinafter referred to as "Lucid Logic" may make
available shorter or machine-readable versions of this Privacy Policy.
These additional policies are intended only as summaries of this complete
Privacy Policy. This policy applies to customers that purchase and use our
services and products in the United States. Collection, use, disclosure
and protection of personal information may be subject to different
regulation outside the United States.
Lucid Logic has a long-standing policy of protecting customer privacy.
We believe that you should know what information we collect from you, as
well as how that information is used, disclosed and protected. We have
created this policy statement (the "Policy") to explain our privacy
practices and policies.
Lucid Logic uses e-mail, short text messages, instant messaging,
telemarketing and direct mail to inform you about products or services we
think will interest you. If you do not wish to receive these types of
communications, please send an email to dunning@lucidlogicusa.
LUCID LOGIC PRIVACY POLICY
We have created the Lucid Logic Privacy Policy (the "Policy") to explain
our privacy practices. When you use any Lucid Logic product or service,
you should understand when and how personal information is collected,
used, disclosed and protected.
We will not sell or disclose information to third parties without your
consent or as otherwise provided in this Policy. However, to provide you
better service and enrich your user experience when you sign up or use any
of our products or services we may use information about who you are,
where and when you browse on the Web, and how you use our network, or
other information as described in this Policy.
Lucid Logic will revise and update this Policy if our practices change or
if changes in the law so require.
Information collected about you.
We collect a variety of personal information about users of our products
or services. Personal information is information that can be directly
associated with a specific person or entity such as a name, address,
telephone number, e-mail address, screen name, or information about
activities directly linked to that person.
Lucid Logic recognizes that parents often purchase our products and
services for family use, including for use by minors. Any information
collected from such usage will appear to be the personal information of
the actual subscriber to the service, and will be treated as such under
this Policy. If we make available offers and products online where a child
informs us that he or she is under the age of 13, we will ask a parent to
confirm his/her consent in advance of further collection, use or
disclosure of personal information from that child.
In a Business Agreement, our customer is a business or other entity
purchasing service for employees or other authorized users. If you receive
certain benefits through a business or government customer's agreement
with us, this Policy will generally govern your personal information.
However, if you receive service where a business or government entity pays
your charges or is otherwise liable for the charges, we may share your
account information with that entity. If you receive certain benefits tied
to a Business Agreement, but you are liable for your own charges, then we
may share enough account information with that entity to verify your
continuing eligibility for those benefits.
Our definition of personal information does not include "aggregate"
information. Aggregate information is data we collect about a group or
category of services or customers from which individual customer
identities have been removed. For example, we could prepare a report that
indicates that a certain number of our customers always use their FTP
hosting account at a certain time of day at a specific location. Aggregate
data helps us understand trends and customer needs so that we can better
consider new services or tailor existing services to customer desires. The
aggregate data also might be purchased by or shared with a third party,
for example, one interested in locating a business in a particular part of
town.
Here are the types of personal and other information we collect. You
should refer to the rest of this Policy to see how we use, disclose and
protect that information:
Information You Give Us: We collect information you give us when
you purchase a Lucid Logic product or use our services. For example, you
may provide us a billing address and credit information, including your
social security number or business identifier, when signing up for service
or perhaps purchasing a product through our online store.
Automatically Collected Information: We automatically receive
certain types of information whenever you interact with us. For example,
when you visit a Lucid Logic Web site, our systems automatically collect
your IP address and the type of browser you use.
Information from Other Sources: We may obtain information about you
from outside sources and add it to or combine it with your account
information. For example, we may receive credit information for purposes
of initiating service. We also may use commercially available demographic
and marketing information from third parties to help us better serve you
or inform you about products or services that we think will be of interest
to you. We sometimes receive updated delivery and address information from
our shippers or other sources so that we can correct our records and
deliver your next purchase or communication more easily. And, we often
receive information from the dealer or affiliate from whom you purchase
your hosting package or other product prior to initiating service with us.
We also may purchase e-mail lists from third parties for advertising
purposes. We only purchase lists of individuals who have allowed
third-party use of their e-mail address for marketing purposes. If you
have previously requested to participate in an e-mail advertising program,
the information we receive may include your name, information on previous
transactions, or any other personal information you have provided.
Children's Online Privacy Protection Act
If we make available offers and products online where a child informs us
that he or she is under the age of 13, we will ask a parent to confirm
his/her consent in advance of further collection, use or disclosure of
personal information from that child. You should be aware, however, that
hosting services and services purchased for family use may be used by
minors without the knowledge of Lucid Logic. If that happens, any
information collected from the usage will appear to be the personal
information of the actual adult subscriber and treated as such under this
Policy.
Use of Personal Information
Internal Use. In general, we use personal information to serve our
customers, to enhance and extend our customer relationship, to provide
information and services to applicants, shareholders and others who
request it, and so our customers can take maximum advantage of our
products and services. For example, by understanding how you use our Web
site, we are able to customize and personalize your experience. More
specifically, we use personal information for billing purposes, to provide
services or complete transactions you have requested, to anticipate and
resolve problems with your services, and to create and inform you of
products or services from Lucid Logic or others that better meet your
needs.
Lucid Logic uses e-mail, short text messages, instant messaging,
telemarketing and direct mail to inform you about products or services we
think will interest you.
For Lucid Logic customers:
If you are a Lucid Logic customer and wish to change your preferences on
receiving these types of communications, you can send an email to dunning@lucidlogicusa.com
to tell us your preferences.
While you may choose not to receive marketing information from us, you
will continue to receive invoices, customer service-related notifications
and other similar information from us electronically or otherwise. You
will also continue to receive communications directly related to each
individual service offering you have selected.
If you are not a Lucid Logic customer:
If you are not a Lucid Logic customer and wish to change your preferences
on receiving these types of communications, you can send an email to
dunning@lucidlogicusa.com to tell us your preferences. Third Party Use.
You should review the following section to understand when Lucid Logic
discloses personal information to third parties.
Disclosure of Personal Information
Information about our customers is one of our most important business
assets, and therefore we strive to protect it and keep it confidential. We
do not sell personal information to third parties without your consent.
When and what types of information Lucid Logic discloses depends on the
service and in some cases the choices you have made. We disclose personal
information as follows:
Your Consent. Lucid Logic will not disclose personal information
other than in accordance with this Policy. In general, that means that you
must consent to the disclosure in advance. Depending on the service, we
may obtain your consent in a number of ways, including: In writing;
Verbally; Online by clicking a button; Through the use of a dialing string
or button on a wireless device or handset; or At the time of service
initiation when your consent is part of the required terms and conditions
to use the service.
For example, your consent to disclose personal information can be implied
simply by the nature of your request, such as when you ask us to deliver
an e-mail or short message to another person. Your return address is
disclosed as part of the service and your consent to do so implied by your
use of the service. To determine how personal information may be disclosed
as part of a particular service, you should review the terms and
conditions of use for that service.
We share personal information with third parties as necessary to complete
a transaction, perform a service on our behalf (such as enhancing our
ability to serve you better) or perform a service that you have requested.
When the third party acts solely on our behalf, Lucid Logic does not allow
them to use your information for other purposes. For example, our vendors
process and print your billing statement on our behalf. They can only use
the personal information we give them to produce the billing statement.
Aside from our services, however, you may also want to take advantage of
services and products offered by other companies utilizing our hosting and
other web-related service. In those cases, you will be providing
information to those companies, and information about you received by
those third parties will be governed by their privacy policies, not this
Policy.
From time to time you may be able to participate in contests, giveaways or
other similar promotions we sponsor. Except as explained otherwise in the
rules for a particular contest, giveaway or promotion, any personal
information you provide will be used in accordance with this Policy.
In addition, from time to time you may be able to participate in our
surveys to help us improve our offerings and services. Any personal
information that may be collected from a survey will be used for our
internal purposes.
If you use Lucid Logic online message boards, forums or chat rooms, you
should be aware that any personally identifiable information you submit
there can be read, collected, or used by other users of these message
boards, forums, chat rooms, etc. and could be used to send you unsolicited
messages. We are not responsible for the personally identifiable
information you choose to submit in these areas.
Business Transfers: Information about our users, including personal
information, may be disclosed as part of any merger, acquisition, sale of
company assets or transition of service to another provider, as well as in
the unlikely event of an insolvency, bankruptcy or receivership in which
personal information would be transferred as one of the business assets of
the company.
Protection of Lucid Logic and Others: We release personal
information when we believe release is appropriate to comply with the law
(e.g., a lawful subpoena, etc.); enforce or apply our customer agreements;
initiate, render, bill, and collect for services; protect our rights or
property, or protect users of those services and other carriers from
fraudulent, abusive, or unlawful use of, or subscription to, such
services; facilitate or verify the appropriate calculation of taxes, fees,
or other obligations due to a local, state, or federal government; or if
we reasonably believe that an emergency involving immediate danger of
death or serious physical injury to any person requires disclosure of
communications or justifies disclosure of records without delay.
Lucid Logic Use of 'Cookies'
Cookies are small files placed on your computer's hard drive by a Web site
when you visit. These files identify your computer and record your
preferences and other data about your visit so that when you return to the
site, the site knows who you are and can personalize your visit. For
example, cookies enable a Web site shopping cart to function so that you
only have to check out once. Consequently, cookies are often tied to the
use of personally identifiable information while using our site and some
functionality may be lost if you choose not to accept the use of cookies.
In general, we use cookies to collect information so that we can determine
how to improve our site by seeing which areas, features and products are
most popular; to personalize the site and make recommendations based on
products you have liked in the past as well as to improve the site
experience; and to complete transactions you have requested. Advertisers
that serve ads on our site may also use their own cookies. Such outside
cookies are governed by the privacy policies of the entities placing the
ads, and are not subject to this Policy.
We also use a session-based cookie that maintains a user’s session for
continuity of navigation while viewing the site. After closing the browser
the session cookie simply terminates.
Lucid Logic Use of Web Beacons
A Web beacon, also known as a Web bug, is a small, graphic image on a Web
page, Web-based document or in an e-mail message that is designed to allow
the site owner or a third party to monitor the address and other
information of the site viewing the item. Web beacons are often invisible
to the user because they are typically very small (only 1-by-1 pixel) and
the same color as the background of the Web page, document or e-mail
message. Web beacons are represented as HTML IMG tags in the Web page;
users can click on "view profiles" of the Web page to see whether the page
is using a Web beacon. Web beacons collect the IP address of the computer
that the Web beacon is sent to, the URL of the page the Web beacon comes
from and the time it was viewed. Web beacons can also be linked to
personal information.
Lucid Logic does not place Web beacons that link to personal information
on other sites, nor does it permit third parties, other than those working
on our behalf, to place them on our site. Lucid Logic does use Web beacons
itself and may link a particular beacon to personal information. For
example, we may use a beacon to ensure a user can flip between technical
assistance, customer service and our online store and still be recognized
as our customer.
Lucid Logic Placement of Banner Ads on Other Web Sites
Lucid Logic may use third-party advertising companies to place
advertisements about our products and services on other Web sites. The
advertising companies may use cookies and other technology such as Web
beacons or tagging to measure the effectiveness of our ads. To measure
advertising effectiveness and offer selective ad content, the advertising
companies may use anonymous information about your visits to our and other
Web sites. But the advertising companies use an anonymous number to
identify you, NOT your name, address, phone number, e-mail address, or
anything that personally identifies you. The use of such cookies is
subject to the advertising company’s privacy policy, not the policy of
Lucid Logic. If you would like more information about the advertising
companies we use, their privacy practices, or to learn your choices about
not having this non-personal information used to serve ads to you send an
email to privacy@lucidlogicusa.com and request additional information.
Receipt of Marketing Materials from Third Parties
You should be aware that not all advertisements appearing on or delivered
to email box are authorized by Lucid Logic. We have developed and
implemented systems in our network to reduce unsolicited bulk email
messages, but we cannot at this time block all such messages. We continue
to look for other options to reduce these unsolicited bulk messages. If
you have an e-mail account with Lucid Logic, this service is subject to
unsolicited messages as any other e-mail service.
Network and Information Security
We maintain a variety of physical, electronic, and procedural safeguards
to guard your personal information. For example, we use accepted tools and
techniques to protect against unauthorized access to our systems. Also, we
grant access to personal information about you to employees and
contractors who need to know that information to provide products or
services to you. In addition, we work to protect the security of your
personal information when you are ordering new service via the Lucid Logic
Web site by using well-known Internet encryption technologies like Secure
Sockets Layer (SSL). Also, we use encryption technologies to protect your
account information when you are viewing your bill on our Web site or via
email. You should be aware that Lucid Logic has no control over the
security of other sites on the Internet you might visit, interact with, or
from which you buy products or services.
An important part of protecting the security of personal information is
your effort to protect against unauthorized access to user name and
password and to your computer. Also, be sure to sign off when finished
using a shared computer and always log out of any site after viewing
personal account information.
Checking Account Information for Accuracy
Through our Customer Care organization, you can change or review account
information, including information relating to features, service options
or calling plans you have selected. For Customer Care contact information,
go to the Contact section of this website.
Updating this Policy
Lucid Logic will revise or update this Policy if our practices change, as
we change existing or add new services or as we develop better ways to
inform you of products we think will be of interest. You should refer back
to this page often for the latest information and the effective date of
any changes.
If, however, users’ personally identifiable information will be used in a
manner materially different from that stated at the time of collection we
will notify users via posting on this page for 30 days before the material
change is made. Users will have a choice as to whether or not their
information will be used in this materially different manner.
Lucid Logic is committed to the policies set forth in this Policy.
If you have any questions, comments or concerns about this Policy, please
contact
privacy@lucidlogicusa.com.
Effective date: March 17, 2005
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